Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour response warranty with all our Linux shared website hosting packages packages, meaning every single help question you submit is going to be answered to within 1 hour max. Our support company members have been taught to efficiently resolve any case and to offer you relevant advice on any trouble that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is offered by a team of capable techs who are able to answer your issue in a timely manner. You could communicate with the tech support team by launching a help and support ticket from your Web Hosting Control Panel or by posting us an email. On working days, you may also contact us on the phone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while performing tasks within the Control Panel, you can always simply click the Help control key and see your issue in the set of articles or blog posts that will come up. We have as well turned lots of the articles and reviews into instructional videos. The list of video tutorials will show up if you choose the Videos button located in each section.