A 99.9% Server Uptime
The main benefit of constructing your very own shared website hosting system is that you do not have to be worried about compatibility issues – you design a given set of software tools in such a way so as to work with a defined set of hardware components. The end result is something far more stable and dependable, since there are less possible risks of failure. We have set up our cloud hosting system using tried and tested hardware components as well as a seriously tweaked version of SELinux in order to set up an exceptionally riskless environment for your personal websites.
That’s why, with each of our Linux shared website hosting packages plans we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to offer a premium web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our very own custom network in an attempt to ensure the very best connection speed with the rest of the world.
And thanks to this, regardless of which datacenter facilities you pick: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy an assured 99.9% network uptime. And this guarantee applies to all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done everything to lessen all possible risks with our cloud hosting plans and regardless of the fact that we offer first–rate support, there are occasions when the customer simply isn’t content with what we are offering. Or he wants to move to a more powerful hosting service, such as a virtual private server or a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not pleased, you will receive a reimbursement.
24/7 Technical Support
If you have ever been forced to wait around for hours for a reply, you know how exasperating this can be, especially when your web site is at stake. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be right here for you and they will respond to you in under 60 minutes. And the best part is that their average ticket response time is below twenty minutes!