You can find lots of shared website hosting providers on the market today, still the majority of them are resellers who have minimal resources, particularly when it comes to support. One of the ways to distinguish them is the option to reach the company over the phone. The type of support that you will have through this method of communication will vary depending on the supplier - some offer dedicated phone support, others offer common and customer support only because some matters are more time-consuming and it would be faster and easier to be resolved with a trouble ticket, especially when the issue needs to be escalated. However, it is good to find that you can always reach your website hosting provider as there're plenty of small problems that can be resolved effortlessly and timely with a telephone call, not mentioning that you are able to get more information about the services before you become a client.
Phone Support in Shared Website Hosting
In case you decide to buy one of our Linux shared website hosting packages, you will be able to get in touch with our customer support team over the telephone for 14 hrs a day. We can assist you in choosing the proper package for your websites as we believe that it's better to discuss these issues with a live person. In case you already own an account, we can help you with any kind of sales/billing questions and general matters, even with some tech troubles which don't involve a lot of time or escalation to an administrator because it'll be better to open a ticket for time-consuming matters and have the entire correspondence in a single place. We have telephone numbers in the US, Great Britain and Australia, so you are able to call the one you prefer and talk with our agents.